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Problem

Info

Can't find the printer in the Printer Config page?

Solution


Sometimes, the printer cannot be detected while trying to configure the printers for AutoPrint. If the printer is detectable on the computer, try restarting the Print Spooler service. 

  1. Select Start > typing Services > Search for Print Spooler > Right click on the service > Click Restart. 

  2. You may need to log out of OneFlo and log back in to see the changes.

Info

If this does not work, please contact your account manager or the customer service team at 1300 769 605 so they can raise a case with our IT department

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