Purpose of this document
This document will demonstrate how SendIT can integrate with a Customers System by
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exploring the different options available. The document will also show what work will
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need to be done from all parties.
In Scope
Integration of Customers system into SendIT App
Out of Scope
Carrier procurement
Carrier integration
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Integration
Benefits of integration
By integrating with SendIT, Customers will gain a more automated system. Users will
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be able to process an order in their system and export the order data directly into
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SendIT. This will remove doubling up on data entry points and further reduce instances
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for potential data errors. Overall it will streamline the manual processes that may
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currently exist.
Where possible, track and trace will also be enabled, allowing for users to track all
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freight through the one web portal, however it must be noted that this is only available
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for carriers that offer this service.
Integration Methods
The following method has been recognised as a possible method for integration given
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the information and
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or requirements that have been supplied. This method allows for a
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single workstation to connect to import data and automatically raise consignments.
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Where possible the configuration that enables the workstation to achieve this goal will
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be duplicated onto secondary, ‘back-up’, workstations.
The method below will allow the users to bring up all the receiver information in their
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system where they can input how the order is packed, including the measurement
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dimensions, the weight of the shipping items for delivery and any applicable dangerous
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goods declarations. Once the data has been entered, the customers system will export
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a csv file. Once exported SendIT will automatically identify a new order to process and
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create a consignment from the data contained within. The quoting tool will utilised in
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this setup to ensure that the most cost effective carrier is applied at the time of
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consigning. Prior to initialising the quoting procedure the SendIT import process will
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apply carrier selection logic to automatically apply a best fit carrier. In instances where
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the carrier selection logic is applied the quoting tool is bypassed.
Customers using more than one dispatch machine will need to have a network folder
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for each of the SendIT Databases to sit. This will allow for the dispatch machines to use
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the one database. Each dispatch machine must have read and write access to the
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database.