Problem
| Info |
|---|
Customer cannot print labels automatically when consigning |
Solution
To troubleshoot this issue, please follow these steps:
- Press the Windows button > Search for Services > Navigate through the services to find OneFlo Autoprint service > Check if the service is running.
- If the service is not running, try restarting the service by clicking on the options to the left of the services or by right clicking on the service and selecting Start.
- Create a test consignment to ensure AutoPrint is working again.
| Warning |
|---|
Restarting the AutoPrint service will cause all the attempted print jobs to print out, even if they have been manually printed afterwards. Please follow this article to stop the print jobs from printing: Troubleshooting the Print Queue for AutoPrint |
Related articles
| Filter by label (Content by label) |
|---|
| showLabels | false |
|---|
| max | 5 |
|---|
| spaces | com.atlassian.confluence.content.render.xhtml.model.resource.identifiers.SpaceResourceIdentifier@2505ec |
|---|
| showSpace | false |
|---|
| sort | modified |
|---|
| reverse | true |
|---|
| type | page |
|---|
| cql | label in ( "consignments" , "label" , "autoprint" , "auto-print" , "labels" , "printing" , "consigning" , "oneflo" ) and type = "page" and space = "OIUG" |
|---|
| labels | auto-print autoprint printing labels label OneFlo consigning consignments |
|---|
|
| Page Properties |
|---|
|
Related issues | 
Image Removed
Image AddedThe first step for troubleshooting
Perform these simple checks before proceeding through troubleshooting
Image AddedRestarting the AutoPrint Windows service
Potential errors that could be encountered when trying to restart the AutoPrint Windows service
Image AddedPrinter Queue issues with AutoPrint
Issues that could be encountered with the print queue