ZM400

Owned by Dennis Navarro
Last updated: Jul 17, 2024
1 min read

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This printer has two methods of printing. Thermal Transfer, which uses the a thermal ribbon to print, and Direct Thermal, which use a ribbon to print.

It is recommended to use Direct thermal for these printers as this is what the GK420d printers use and easier to configure.

OneFlo (Autoprint) and SendIT use the Windows Driver settings to spool a job to the printer. If the Windows Driver Preferences is left at Thermal Transfer Mode, it will switch the printer's firmware settings to "Thermal Transfer" as Windows submits the job to it. The Zebra believing that it needs to print as Thermal Transfer mode will expect a ribbon to do the thermal transfer, and may eventually throw a "Conditional Error Ribbon Out" when a ribbon is not present.


Configuring the Media Settings:

  1. In Printing Preferences, click on Advanced Setup.
  2. Under Media settings, select Direct Thermal.
  3. Configure the printer as usual, ensuring all Media settings are set to Direct Thermal.





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